| Name | Interested Party | Source | Issues | Risk Opportunity | Initial Rating | Needs & Expectations | Residual Rating | Exisiting Controls | Action |
|---|---|---|---|---|---|---|---|---|---|
| Aboriginal Procurement | Government | External | Compliancce with the requirements of the NSW Government Aboriginal Procurement Policy | Risk | Medium | Loss of Business | Low | No identified controls | Monitor |
| Aboriginal Procurement | Government | External | The NSW Government Aboriginal Procurement Policy presents opportunities for additional business. | Opportunity | Medium | Additional Business | Low | No identified controls | Monitor |
| Business Processes | Directors & Owner/Shareholders | Internal | Business Data available as required. | Risk | High | Critical Data Unavailable | Low | Cloud Based Data Storage Google Drive Procore Effective Backup Systems Effective Security Systems | Satisfactory |
| Business Processes | Directors & Owner/Shareholders | Internal | Ability to take advantage of opportunities in pre-fabricated housing. | Opportunity | Medium | Additional Business | Low | Effective Management System Development and documentation of standardised processes. | Monitor |
| Business Processes | Directors & Owner/Shareholders | Internal | Acceptable return on investment. | Risk | High | Business Closure | Medium | Effective Management System Effective Governance | Satisfactory |
| Business Processes | Government | External | Availability of Government Infrastructure Funds | Opportunity | Medium | Ongoing Business | Medium | Awareness of Changing Government Policy | Monitor |
| Business Processes | Staff | Internal | Security of Employment | Risk | High | Availability of Good Staff | Medium | Effective Management System Effective Governance | Monitor |
| Business Processes | Directors & Owner/Shareholders | Internal | Contractural & Other Disputes | Risk | Medium | Financial Penalities | Low | Effective Sales Process Effective Sub Contractor Management Maintenance of Good Corporate Governance All Appropriate Insurances in Place | Satisfactory |
| Business Processes | Suppliers | External | Continuity of Work | Risk | Medium | Ongoing business | Low | Effective Management System | Satisfactory |
| Climate Change | Regulatory Authorities | External | Requirement to consider Climate Change as identified in ISO Standards | Risk | Low | Risk to Accreditations | Low | Specific elements identified in the Environmental Aspects Rgeister as they apply to current activities. Committment to the reduction of pollution stated in the Environment Policy Committment to sustainability as stated in the document Environmental Best Practice | Monitor |
| Competition | Directors & Owner/Shareholders | External | Competitor Performance | Opportunity | Medium | Poor competitor performance can be an opportunity for expansion/growth | Low | High Level of Service/Capability Presence in Multiple Market Segments Effective Management of Customer Satisfaction | Monitor |
| Control of Sub-Contractors | Directors & Owner/Shareholders | Internal | Sub-Contractors Performing High Risk Activities | Risk | High | Sub-Contractors Performing High Risk Activities Incorrectly | Medium | Monitoring of adherence to Safe Methods of Work | Monitor |
| Human Trafficking | Government | External | Compliance with the requirements of the US Federal Acquisition Regulation 52.222-50 Combating Trafficking in Persons | Risk | Medium | Unable to complete work for US Consulate | Low | Human Trafficking Compliance Plan Compliance Plan Certification | Satisfactory |
| Key Personnel | Directors & Owner/Shareholders | Internal | Absence of Key Personnel | Risk | Medium | Business continues to operate effectively during an absence of a key person. | Low | Engagement of: Apprentices Admin staff | Monitor |
| Organisational Knowledge | Directors & Owner/Shareholders | Internal | Organisational Knowledge | Risk | Medium | Retention of the methodology for the development and management of Projects. | Low | Standard File Structure maintained on Google Drive Project Documents maintained using Procore Software | Monitor |
| Service Delivery | Directors & Owner/Shareholders | Internal | Accuracy of Information | Risk | Medium | Accurate Information Provided by Work Crews for Contractor Payment and Customer Invoicing | Low | Effective Software Platform - Procab Effective Training/Competency Management Effective Operations Management Effetive Service Provider Management | Monitor |
| Service Delivery | Directors & Owner/Shareholders | Internal | Customer Perception | Risk | Medium | Service delivery not at the required levels resulting in declining business. | Low | Effective Operational Processes Diverse Customer Base Effective Management of Customer Satisfaction Effective Corrective Action Process | Monitor |
| Service Delivery | Regulatory Authorities | External | Environmental Compliance | Risk | High | Compliance With Statutory Requirements Specific Interested Party - EPA | Low | Effective Environmental Management Planning Effective Operational Management | Monitor |
| Service Delivery | Directors & Owner/Shareholders | Internal | Critical Equipment | Risk | Medium | Equipment is available when required. | Low | Minimal Essential Equipment Short Term Hire of Essential Equipment when Required Additional Sub Contractors engaged when Required | Satisfactory |
| Service Delivery | Staff | Internal | Employee Participation | Risk | Medium | Steps taken to facilitate employee participation in WHS Issues Compliancce with requirements of ISO 45001 | Medium | Participation Arrangements detailed in Risk Assessment - Employee Participation | Satisfactory |
| Service Delivery | Directors & Owner/Shareholders | Internal | Employee Participation | Opportunity | Medium | Steps taken to facilitate employee participation in WHS Issues Compliancce with requirements of ISO 45001 | Low | Participation Arrangements detailed in Risk Assessment - Employee Participation | Satisfactory |
| Service Delivery | Clients, Allied Staff, End Users | External | Price, Quality, Delivery | Risk | High | Service delivery at required levels - price,quality and delivery time. | Low | Effective Operational Processes Diverse Customer Base Effective Management of Customer Satisfaction Effective Corrective Action Process | Satisfactory |
| Service Delivery | Clients, Allied Staff, End Users | External | Applicable Requirements | Risk | Medium | Compliance With Identified Requirements | Low | Effective Environmental Management Planning Effective Operational Management Identification of Applicable Requirements | Satisfactory |
| Service Delivery | Directors & Owner/Shareholders | Internal | Critical Skills | Risk | Medium | Necessary skills available when required. | Low | Additional Sub Contractors engaged Additional staff/trainees engaged | Satisfactory |
| Services Strike | Directors & Owner/Shareholders | Internal | Strike underground Services During Excavation | Risk | High | Incident 12-12-2023 Processes in place to avoid contact with underground services during works. | Medium | Training package developed and presented. | Satisfactory |
| Site Operations | Regulatory Authorities | Internal | Emergency Response | Risk | High | Emergency Arrangements meet legislated requirements. | Medium | Effective Site Emergency Response Plan Rehearsal of Emergency Response Plan | Satisfactory |
| Site Operations | Staff | Internal | Scaffolding | Risk | High | Safe Use of Scaffolding | Medium | Licensed Operators Compliance with Regulations | Monitor |
| Site Operations | Staff | Internal | Injury from Slips, Trips & Falls | Risk | High | Housekeeping at Acceptable Levels | Medium | Site Induction Regular Site Inspections Training - Slips Trips & Falls Awareness | Monitor |
| Site Operations | Staff | Internal | Use of Power Tools Incident 16-01-2024 | Risk | High | Safe Methods of Work - Power Tools | Medium | Safe Work Method Statement Training on Safe Use of Power Tools | Monitor |
| Site Operations | Directors & Owner/Shareholders | Internal | Storm Water | Risk | Medium | Manage Storm Water Run Off | Low | Effective Erosion & Sediment Control Training on Sediment Control | Monitor |
| Site Operations | Regulatory Authorities | External | High Risk Activities | Risk | High | Compliance With Legislated Requirements Specific Interested Party - SafeWork NSW | Low | Documented Work Methods Effective Risk Management Effective Operational Management Identification of Legislated Requirements | Monitor |
| Site Operations | Staff | Internal | High Risk Activities | Risk | High | Safe Methods of Work | Low | Documented Work Methods Effective Risk Management Effective Operational Management | Monitor |
| Site Operations | Directors & Owner/Shareholders | Internal | Site Inductions - Residential Sites | Risk | Medium | Employees and Visitors Required to Understand Site Operational & Safety Processes | Low | Electronic Sign In & Induction Process for All Sites | Satisfactory |
| Site Operations | Community | External | Noise, Local Disturbance | Risk | Medium | Minimal Disturbance Compliance With Statutory Requirements | Low | Effective Environmental Management Effective Operational Management Documented Work Methods | Monitor |
| Site Operations | Regulatory Authorities | External | Site Environmental Controls | Risk | Medium | Site Environmental Controls are Effective | Low | Site Inspection Checklists | Satisfactory |
| Site Operations | Subcontractors | External | Site Inductions | Risk | Medium | Site Inductions on Residential Building Sites | Low | Site Inductions implemented for all sites, effective January 2024 | Satisfactory |
| Site Operations | Staff | Internal | Elevated Work Platform | Risk | High | Safe Use of EWP | Medium | Licensed Operators Maintenance according to Manufacturers Requirements | Satisfactory |
| Site Operations | Staff | Internal | Injury resulting from Manual Handling | Risk | High | Safe Methods of Work | Medium | Work Method Statement Manual Handling | Satisfactory |